The video introduces a new feature in the SignVideo app, allowing users in Coventry to call Coventry City Council's Adult Social Care through sign language. A woman in a navy blue dress, using sign language, explains that this service provides information, advice, and referrals for adults aged 18 and over, including support for family and friends. The app's interface highlights the "Coventry City Council Adult Social Care" contact option, emphasizing accessibility. The video, created by Sorenson, showcases the SignDirectory™ and Coventry City Council logos, aiming to enhance communication and support for social care needs.